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Terms & Conditions

Last updated: January 2026

Please read these Terms & Conditions carefully before using this website.

By accessing or using usastick.com (the “Site”), placing an order, or making any transaction, you agree to be bound by these Terms & Conditions and all applicable laws. If you do not agree with any part of these terms, you must not use this site.

These Terms & Conditions should be read together with our Privacy Policy, Shipping Policy, and Refund Policy.

1. Account & Eligibility

  • You do not need to create an account to make a purchase, but having an account may allow for faster checkout, order history, and other features.

  • By using this Site, you confirm that you are at least 21 years of age (or legal age in your jurisdiction) to purchase heated tobacco products.

  • You agree not to impersonate others, use false information, or gain unauthorized access to other users’ accounts.

2. Order Process & Acceptance

  • All orders are subject to approval and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to: unavailable stock, errors in pricing or product description, or failure of payment.

  • In the event we cancel your order after payment, you will receive a full refund.

  • Prices and product offerings are subject to change at any time, without prior notice, but such changes will not affect orders already accepted.

3. Payment

  • We accept payments via trusted third-party services (e.g., PayPal, Zelle, Cash App, Wise, Revolut), and payment is required at the time an order is placed.

  • We do not store credit card or sensitive payment information on our servers.

  • If payment fails, we will notify you, and the order will not be processed until corrected.

4. Shipping & Delivery

  • We strive to process and ship all orders within 24 hours of confirmation.

  • Most customers receive their packages within 1–3 business days within the USA.

  • Risk of loss or damage passes to you once the order has been delivered to the carrier.

  • Shipping carriers, delivery schedules, and related services are considered third-party services; we are not liable for delays or losses caused by them.

5. Returns, Refunds & Exchanges

  • Please refer to our Refund Policy for full details.

  • You must contact us within the timeframe specified in the Refund Policy to request a return or exchange.

  • Products must be unopened, unused, and in original packaging for refunds or replacements to apply, unless otherwise stated.

6. Prohibited Uses

You agree not to use the Site for any unlawful or prohibited activity, including but not limited to:

  • infringing intellectual property rights

  • transmitting harmful code, malware, or viruses

  • collecting personal data of other users without consent

  • interfering with or disrupting site operation

  • circumventing age verification or sale restrictions

7. Intellectual Property

  • All content on this Site (text, graphics, logos, images, designs, software) is the property of UsaStick or its content suppliers and is protected by copyright, trademark, or other intellectual property laws.

  • You may not reproduce, distribute, or create derivative works from the content without express written permission.

8. Disclaimers & Limitation of Liability

  • The site and all products are provided “as is” without warranties of any kind, either express or implied.

  • UsaStick does not guarantee that the Site will always be available or error-free.

  • To the maximum extent permitted by law, UsaStick and its affiliates will not be liable for indirect, incidental, special, or consequential damages arising from use of the site, product purchase or inability to use the site.

9. Indemnification

You agree to defend, indemnify, and hold harmless UsaStick, its officers, directors, employees, and partners from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from your breach of these Terms or your use of the Site.

10. Governing Law & Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with the laws of the state where UsaStick is registered (or jurisdiction you choose). Any disputes arising out of or relating to these Terms shall be resolved by binding arbitration or in the courts of that jurisdiction.

11. Changes to These Terms

We may revise these Terms & Conditions at any time. All changes will be effective immediately when posted on this page, with an updated “Last updated” date.
It’s your responsibility to review these terms periodically for updates.

12. Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact us via our Contact page.